Michelle Garcia

Michelle is a seasoned learning and development professional with over 13 years of experience in industries as varied as hospitality, retail, and travel, and always with a focus on customer experience. She has worked both within organizations and as a consultant to world-class brands such as American Express, Cartier, and Mandarin Oriental Hotel Group. Her métier centers on the use of technology to enhance uniquely human learning experiences and it has found its perfect home in the vision and mission of Acticall Sitel Group.