Philippe Riveron in his role as Chief Venture Officer (CVO), is responsible for the coordination of all Sitel Group ventures (Learning Tribes, TSC, Novagile, Extens) with the objective of growing their participation and accelerating their transformation.
Philippe is the founder and CEO of Learning Tribes, an international learning and development organization dedicated to creating customized and innovative training experiences to excel customer experience. Philippe joined Groupe Acticall back in 2007 as CEO of Learning CRM. For more than 14 years, Philippe has led highly effective teams all around the world and has dedicated his career to advance and enhance training and customer experience practices across multiple industries.
Philippe has a Master degree in International Business & Marketing. He started his career in the BPO industry, then managed the customer experience department for a telco company before creating his first e-learning start up. During those years he served as VP of the AFRC (French Association for Customer Relationship Management) from 2003 to 2014.