Frequently Asked Questions

Does the hotel have mobility accessible rooms?

Yes, EDITION Hotel complies with ADA requirements. Please contact our events team if you will need special arrangements at the hotel, so we can make your visit carefree and pleasant.

What is the suggested attire?

We’re an informal bunch at Sitel, and we’re not the sort to impose a dress code. Wear whatever makes you comfortable, but you can’t go wrong with business casual.

You may want to bring a sweater or sweatshirt, as session rooms will be air-conditioned and can sometimes get a bit chilly. Because we are planning an evening event, be sure to bring comfortable walking shoes.

What weather to expect in Miami?

Miami has a tropical climate that tends to be hot and humid year round. During the month of May daily temperatures are typically in the low to mid 70s (20 C).
South Florida is known for its afternoon thunder showers, so be sure to pack an umbrella.

When and where is the 2018 Sitel Summit?

May 15 – 16, 2018 | Miami Beach | THE EDITION 

This year’s event will be hosted in Miami Beach at the EDITION Hotel. The hotel is located directly on Miami Beach in the heart of South Beach. Here’s an overview of the event agenda.

The Summit will kick off on Tuesday, May 15th and ends on Wednesday, May 16th.

The Miami Beach EDITION
2901 Collins Ave
Miami Beach, Florida 33140
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What expenses are covered by Sitel?

As our special guest at this event, Sitel will cover our guests’ room and meal expenses during the Summit.

Can I transfer my Registration?

Yes! If you are unable to attend, we encourage you to forward the invitation to your colleagues who would benefit from gaining insight from our event. Please contact Camille Clowney to make the transfer.