Eric Cunningham has led Oportun’s Risk Mitigation departments as the Vice President of Collections for the past 3 years. He is responsible for the design, refinement and optimization of collections functions as well as strategic planning and risk assessment for future growth of the organization, including acquisition of an auto loan portfolio. He manages 1200 employees at call centers and functions in the US, Mexico and outsource partners in Cali and Barranquilla, Colombia.
He has more than 25 years experience managing various roles within financial service organizations, leading departments of more than 1,500 people and up to $25 billion in revenues.
He has led the collections departments at JP Morgan Chase in Tampa (late stage credit card Collections) and CapitalOne Auto Finance in Tampa and all outsource vendors (Panama, Philippines, Toronto and domestic sites). In addition, he led the collections programs at NCO Financial Services in Panama City, Panama, and also was the VP of Collections at Westlake Financial (subprime auto) in Los Angeles.
He graduated from the University of Notre Dame and is currently based in Dallas.