Maiara Munhoz

Maiara Munhoz is an Information and Communication Technologies Industry Senior Analyst at Frost & Sullivan in Latin America. Munhoz has over 6 years of experience in the ICT industry in the region, leveraging long-standing work relationships with key industry participants, CEOs, and Senior Executives in the areas of Contact Center Outsourcing and Contact Center systems, Internet of Things, IT, Telecommunications, Digital End-User Transformation, and Customer Focused Strategies. Her know-how lies in conducting thorough market analysis and development of forecasts within the Latin American ICT competitive landscape, as well as executing market intelligence consulting projects.